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Your satisfaction is important to us.

If you need to return a product we will make every reasonable effort to satisfy you. 

All goods (unless otherwise specified) are sold with a seven-day (from receipt of order) "no questions asked" return policy.  The customer is responsible for return shipping unless the exchange/return is due to error on our part. 

To provide the best possible service to our customers, we prefer to handle all claims ourselves. Our customers are not referred directly to the manufacturer unless there is no alternative resolution. We will make every effort to expedite the warranty process for our customers. In some extreme cases, we have replaced products for customers and then claimed back to the manufacturer, all so we can minimize the wait and down time for the end user. Under no circumstances attempt to return a firearm direct to an overseas/international manufacturer with out first consulting with us. A copy of your sales receipt or your order number is required for all claims.